Honda City MY2009-2012, CR-V MY2007-2011, Jazz MY2005-2013 and Insight MY2011 Recall

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Honda Australia Pty Ltd — Honda City MY2009-2012, CR-V MY2007-2011, Jazz MY2005-2013 and Insight MY2011

PRA No.2019/17661Date published23 Oct 2019Campaign number6XHProduct description

Critical Recall
Campaign 6XH

A group of vehicles have been fitted with a complete driver airbag assembly, which has been determined to contain an affected Takata airbag inflator. 

Honda City
Model Years 2009-2012

Honda CR-V
Model Years 2007-2011

Honda Jazz
Model Years 2005-2013

Honda Insight
Model Year 2011

Front driver side airbag inflators
167 affected vehicles

Identifying features

VIN (Vehicle identification number)See attached VIN listVIN list.xlsx (12.56 KB)

What are the defects?

Takata airbag inflator: As it gets older, a combination of high temperatures and humidity can cause the airbag inflator propellant to degrade. If an affected vehicle is involved in a collision triggering the airbag, the metal inflator housing may explode/rupture under too much internal pressure.

What are the hazards?

In the event that a defective airbag inflator ruptures, metal fragments may propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality.

What should consumers do?

If owners of affected Honda City MY2009-2012, CR-V MY2007-2011, Jazz MY2005-2013 and Insight MY2011 are advised their vehicle is under ‘critical recall’, it is recommended that you stop driving the vehicle and immediately arrange for airbag inflator replacement as the vehicle has a heightened risk of causing injury or death. The critical recall category applies to alpha airbags and also includes other airbags specified by Honda. 

Honda will offer to arrange for your vehicle to either be towed to the place of replacement or for a mobile technician to be sent to the vehicle (or some similar arrangement), so that you do not have to drive the vehicle in order to receive a replacement airbag inflator.

Owners of affected vehicles should contact their preferred Honda dealership, Honda via the website or call 1800 957 444 (Monday to Friday, 8.30am-6pm AEST) to arrange for a replacement airbag inflator free of charge. You are also entitled to request special arrangements where the circumstances reasonably warrant this or where you will be deprived of your vehicle for more than 24 hours, such as a loan or hire car or reimbursement for alternative transportation costs. 
Consumers who are unsure whether they are affected can also use Honda’s VIN look-up tool at, contact Honda on 1800 957 444 (Monday to Friday, 8.30am-6pm AEST) or contact their preferred Honda dealer.
Alternatively, consumers can use their registration plate number to check if their vehicle is affected by going to
We also recommend you visit to subscribe to receive updates about current and future recalls as they are published.
Further information for consumers is available at: Australia Pty LtdTraders who sold this product

Honda dealer networkWhere the product was soldNationallyDates available for sale

  • 27 February 2004 – 31 December 2014

Responsible regulator

Australian Competition and Consumer Commissionis the responsible regulator for this recall.


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