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Mercedes-Benz C and GLC Class Recall

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Mercedes-Benz C and GLC Class Passenger Cars

PRA No.2018/17232Date published24 Dec 2018Campaign numberRC2599Product description

Certain Mercedes-Benz C and GLC Class Passenger Cars

Identifying features

VIN list.xlsx (90.88 KB)

What are the defects?

A concern may exist with the software in the vehicles Audio 20 control unit that will affect the automatic occupant detection for the front passenger seat in the vehicles effected.

What are the hazards?

A fault in the automatic occupant detection system (or software) for the front passenger airbags may cause an incorrect reading. This may result in the airbag not activating correctly in an accident, increasing the risk of injury.

What should consumers do?

Consumers are requested to contact their most convenient Mercedes-Benz retailer for a free of charge repair.

To find a local Mercedes-Benz dealer, visit https://www.dealerlocator.mercedes-benz.com.au(link is external)SupplierMercedes-Benz Australia/Pacific Pty Ltd(link is external)Traders who sold this product

Authorised Mercedes-Benz RetailersWhere the product was soldNationallyDates available for sale

  • 1 September 2017 – 31 December 2018

Responsible regulator

Department of Infrastructure, Regional Development and Cities is the responsible regulator for this recall.

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