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Recall Lexus LS500

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PRA No.2018/17211Date published10 Dec 2018Campaign numberLGGA0Product description

Lexus LS500
73 vehicles affected

Identifying features

VIN (Vehicle identification number)See attached VIN listVIN List and VIN Range Table.pdf (328.97 KB)

What are the defects?

The vehicle is equipped with a stop-start system that automatically stops and restarts the engine when the vehicle is stationary (e.g. at a stop light). Due to improper programming of the engine control computer, the engine may stall during acceleration from the stationary position when the engine restarts within a specific time range after the engine stops.

What are the hazards?

Loss of motive power while driving could cause a hazard to other road users and increase the risk of a car accident.

What should consumers do?

Lexus Australia will contact owners of affected vehicles and request that an appointment be made for the vehicle to be inspected at their preferred Lexus dealership.

Consumers can find their local Lexus dealership via the website at https://www.lexus.com.au/contact/find-a-dealer(link is external)

For further information, consumers can contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEDT) or email enquiries@lexusenquiries.com.au(link sends e-mail)SupplierToyota Motor Corporation Australia(link is external)Traders who sold this product

Authorised Lexus DealersWhere the product was soldNationally

Responsible regulator

Department of Infrastructure, Regional Development and Cities is the responsible regulator for this recall.

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